
I recieved an SMS from my auto-mechanic this morning. It’s an obvious proforma type message reminding me to bring my car in for service. A few personal details like my name and registration added, nothing special but “it’s high in value as it is low in bandwidth. The very kind of communication and promotion if you like which has been undervalued and misunderstood by brands particularly.
This is a little left field in terms of promotional marketing, but I wanted to share an intelligent piece of writing about the attraction of stripped back communication as used by platforms likeTwitter and Facebook. Michael and I had an interesting discussion about these social media applications last week. Apart from convincing him that I was not like a sixteen year old school girl SMS-ing like crazy on my mobile, I failed to express as eloquently as Rory has here why this form of digital communication works. This form of compressed inter-personal communication is enticing and as I sit here typing this post pondering the concept of technology and promotions, I wonder how many brands are allowing their customer’s to project themselves to a network of friends? A light turns on in Michael’s head!
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